Club Floor & Rooms

Club Floor guests also enjoy turndown service, continental breakfast, evening cocktails with hors d’oeuvres in the Club Floor Lounge, and garage or valet parking.

The Club Floor is our exclusive, adult-only (21+) floor with personal concierge service. The Club floor rooms offer a spa-like bathroom featuring a single effervescent bath and a spacious walk in hydro-shower.

Only service dogs are permitted on the Club Floor. If you are traveling with non-service animals, please let us know in advance and we will be glad to make arrangements for you to stay on an alternate floor.

Concierge Services Available:

Mon - Fri | 7 AM - 7:30 PM

Sat - Sun | 8 AM - 7:30 PM

*Spa Treatments and Day Passes need to be reserved in advance at an additional cost. To book a Spa reservation, please call 800-438-5800.

Club Floor Room

Located on our exclusive, adults only (21+) Club Floor, these accommodations overlook the natural landscape, The Spa gardens and wooded areas with indirect views of the Blue Ridge Mountains. A king size bed, effervescent tub and 7 jet hydro shower are featured in these guest rooms. Approximately 600 square feet.

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Premium Club Floor Room

Featuring some of the best views in the resort, these king accommodations feature a comfortable sitting area, two-person effervescent bath tub and spacious walk-in shower. Approximately 650 square feet.

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E.W. Grove Penthouse Suite

Located on the exclusive, adults only (21+) Club Floor, the E.W. Grove Penthouse Suite offers an elegant and luxurious getaway with picturesque views of the Blue Ridge Mountains. The largest suite in the resort features a fully equipped kitchen, formal dining room, separate sitting room with gas fireplace and a king bedroom.

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