Hours of Operation
Sunday - Thursday: 10:00 a.m. - 5:00 p.m.
Friday - Saturday: 9:00 a.m. - 7:00 p.m.
Please call 469-305-4646 to make your reservation.
Reservations
Mokara Spa is open to outside guests and resort guests. We recommend scheduling spa services prior to your visit for the widest selection of treatments and appointment times. Bookings made on the same day of service and walk-in appointments are always welcome, based on availability. When scheduling, please specify if you prefer a gender for your therapist. If you have any health concerns or are pregnant, there may be contraindications for some services. All appointments must be guaranteed with a major credit card. Prices and services are subject to change without notification.
Cancellation Notice
We value your business and appreciate your cooperation with our cancelation guidelines. If you must cancel or change your spa reservation, please notify us at 469-305-4500 at least 24-hours prior to your scheduled appointment time to avoid a cancellation charge. Cancellations made with less than a 24-hour notice will be charged the full value of the service. No-shows will be charged in full. Any service changes requested with less than a 24-hour notice will be charged a $50 fee.
Spa Arrival and Check-in
In order to enhance your experience, we recommend you arrive at least 30 minutes prior to your scheduled appointment to complete a brief consultation form, change, and prepare to relax. Arriving late will shorten your spa treatment, as we must end at the scheduled time so that we may honor the next guest’s appointment time. The full value of your treatment will be charged.
Age Requirements
The minimum age requirement to utilize the spa facilities and receive massages, facials or body treatments is 18 years of age. Any guests under the age of 18 may receive salon services but must be accompanied by an adult.
Amenities
Upon arrival, we will provide with you with a spa locker, plush robe, and spa slippers. Begin your spa journey in the relaxation lounge, steam rooms, dry saunas, or Vitality spa pool. Please bring a swimsuit for our coed pool deck. Spa facilities are only available to spa guests on the day of their treatments. Resort guests may purchase a day pass for a fee, subject to availability.
Service Charge
For your convenience, a 22% service charge will be added to the original cost of each treatment you receive. The service charge will be distributed to the staff that assisted you during your visit. Gratuities may be provided at your discretion. Pricing is determined by the day of the week. Retreat Days are Sunday through Thursday and Escape Days are Friday and Saturday.
Speak Softly. No Cell Phones, Please.
Mokara Spa offers the rare opportunity to unplug and reset in a calm, quiet environment with little disruption or distraction. Please help us maintain this peaceful atmosphere by turning off your cell phones and electronics and by speaking softly.
Spa Cuisine
Specially designed by our Executive Chef, our spa cuisine at Green Cactus Café is a delicious option to include with your spa treatments. A spa reservationist will assist you with scheduling your lunch to accompany your treatments.
Spa Boutique and Gifting Service
To continue your treatment benefits, a comprehensive offering of home care products, including those recommended by your spa professional, are available in the Mokara Spa Boutique in the lobby of the spa. Mokara gift bags are also available to be delivered to your room. If you are unable to carry your purchase in your luggage, we can arrange for it to be sent via courier to your desired destination upon your request. We are happy to assist with any re-order shipping on your favorite Mokara Spa products.
Give the Gift of Relaxation
The Omni Gift Card is the perfect present for any occasion. Choose from any of our treatments and packages to gift a loved one a truly unmatched spa experience.
All prices, spa services and hours of operation are subject to change without notification. Holiday and peak pricing will vary.
