Check-In/Out

• Check-in: 4 PM /Check-out: 11 AM
• Guests must be at least 21 years of age to check-in.

Cash-Paying Guests

All reservations must be accompanied by a valid credit or debit card. The hotel can accept cash as a form of payment, but only at checkout.

Debit/Credit Card Policy

The use of a debit card will initiate, at the time of check-in, an immediate deduction from your bank account for your room rate, inclusive of tax, for all room nights plus $100 per night for incidentals. Upon check-out, any unused funds will be credited back to your account. Based upon the business rules of your bank, it may take 72 hours or longer for your bank to process this back to your account.

Early Departure Policy

There will be a charge of one night’s room plus tax for guests departing prior to their departure date and after 4:00 p.m.

Good Night’s Rest Policy

To ensure the comfort and enjoyment of all our guests, the hotel enforces a Good Night’s Rest Policy in our guest rooms. Only registered guests are permitted to enter guest room elevators or guest rooms after 10:00 p.m. All guests must be registered at check-in. If a disturbance is created as a result of a party or noise from a guest room, all guests in the room will be asked to leave the hotel without a refund. These guidelines are in place to ensure every guest enjoys a peaceful and pleasant stay in our hotel. 

Non-Smoking Policy

Guest rooms are 100% smoke-free. There is a $250 fine + tax if a guest smokes anywhere on property other than the designated smoking area.

Paying for Another Guest's Room

If you would like to pay for another guest’s room, please contact the hotel at (405) 438-6500. Payment must be completed 30 days prior to arrival date and we reserve the right to deny authorization for any reason.

Cancellation Fee

Cancellations within 2 days (48 hours) of the reservation after 12:00 p.m. noon will be charged one night's room rate and tax. Not applicable to advanced purchase/prepaid reservations.

No Show Fee

If a guest does not show up on the scheduled day of arrival prior or midnight, a charge for the first night’s room rate and tax will be charged.

Pet Policy

Omni Oklahoma City Hotel is a pet-friendly hotel. Guests must have a valid credit card on their reservation. The weight of the pet is not to exceed 25 lbs. A non-refundable cleaning fee of $125 will be charged per stay, per room (not per pet). One pet is allowed per guest room. If guest plans to have two or more animals in the room, he or she must contact the hotel directly to discuss. Dogs and cats only are allowed. Extreme or wild animals are not authorized. In the event a dog begins to bark or is the cause of guest complaints, the guest will be asked to remove the pet. The pet must be placed in a carrier when housekeeping or engineering staff enters the room. The guest will be required to sign a document accepting complete financial responsibility for any damage caused by the pet. Guide dogs for the blind or otherwise disabled are exempt from the pet policy; there is no weight limit or pet fee.

Wellness Policy

Any use of Omni’s fitness centers, Fit Kits, Sleep Kits, or participation in off-site exercise classes or other programs offered by Omni (“Wellness Benefits”) is done at participant’s sole risk. Omni shall not be liable for any injuries, loss, or damage to the participant or participant’s personal property resulting from the use of the Wellness Benefits, regardless of whether it occurs as a result of Omni’s negligence. If the participant chooses to use the Wellness Benefits, the participant hereby expressly waives any claim of liability - for personal/bodily injury or damages - which occurs to the participant or for any loss of or injury to person or property. This waiver is intended to be a complete release of any responsibility for personal injuries and/or property loss/damage sustained by any participant while on Omni’s premises or at off-site exercise classes, whether using exercise equipment or not.

General

Omni Hotels reserves the right to not allow the open carry of handguns or other weapons on the hotel premises.

Pool

The pool is reserved primarily for the use of registered hotel guests. The following items / actions are not permitted on the premises: outside food and / or beverages, outside coolers, glassware of any kind, flotation devices, outside speakers or sound devices, smoking and / or vaping. Lounge chairs are available on a first-come, first-served basis, and guests must be always present to secure seats. Pool Cabanas operate on a seasonal schedule. Pool Cabanas are available to rent in advance, hotel guests can book here, Overnight Guest Cabana Rental. A limited amount of Cabana and pool passes are available to non-overnight hotel guests and can be purchased at Day Guest Cabana and Pool Passes. Please be advised that there will be no lifeguard on duty at the pool. In the case of inclement weather, the opening and closing of the pool facilities will be determined by the Omni Oklahoma City Loss Prevention Team. For additional questions regarding our pool policy, please contact the front desk

Photography

Due to the potential impact to guests of the hotel the Omni Oklahoma City hotel does not permit professionally photography in any of the hotel outlets or public spaces. If you are interested in renting a meeting room for photography, availability and pricing can be provided by contacting the sales department at 405-438-6415. Please note that in these cases all photography must be shot inside the reserved meeting room. Meeting room rentals start at $500.00 per day. If you have contracted an event at the hotel and wish to shoot photography in advance of your event please contact your convention services manager to check availability. The Hotel retains the right to have full usage of all photography that is taken on property and can be used for marketing purposes.